Studio Policies

Cancellations & Adjustments

We enforce a strict 48-hour adjustment notification requirement. Changes or cancellations made with less than 48 hours notice will apply standard fee penalties to your card on file within our GlossGenius reservation system.

Arrival Logistics

We request clients arrive precisely on time to maintain low-congestion design tracks. Arrivals running more than 15 minutes past the designated time may need rescheduling to preserve subsequent service blocks.

Consultation-Only Determinations

All luxury hair extension configurations and comprehensive bridal packages are locked to consultation-only pathways. Checkout options are generated exclusively after physical diagnostic mapping is reviewed by an active salon artisan.